See what our customers say about us on the NHS review website, on Google or from our own records.

Click here to see the original NHS reviews.

Karen Fellows14/07/2023
My son had a problem with his eye thought it was conjunctivitis. Spoke to doctors, pharmacy, walk in no one would help. Rang here , receptionist were lovely and so helpful booked appointment same day. Optician was fantastic and sorted my sons eye problem which wasn’t what we thought. Would recommend team. Thank you for your help.
pauline bubble09/06/2023
I had a really bad experience with a well known chain of opticians. It was so bad I actually got a full refund. A friend recommended visioncare opticians to me . They are all round excellent . I would recommend them to anyone .
Chatterbox Vlogs10/02/2023
I can’t rate this place enough. Went in today for advice with my son who was complaining of a pain in his eye, they gave him a full examination straight away. Put my mind at rest. They previously have stayed open late to accommodate me for an appointment. Always go above and beyond.
Solomoon Mono23/12/2022
Absolutely amazing great customwr service, were so very kind and accommodating, they also seem quite passionate in what theyre doing left feeling better than i did when i came in.
Chris Hodgkins13/09/2021
Thank you to Nita and the team for another job well done. They've been looking after my needs for several years now: the eye tests are thorough and informative; customer service is second to none. Much obliged.
The best opticians I ever been, friendly and professional. Very good customer service. Very definitely recommend. Thank you.
Jo Wood08/06/2021
Brilliant service, couldn't have done any more. Friendly staff and quick service. Brought my own frames and they fitted lenses for me and offered me affordable options.
Jenny Rhodes16/10/2020
The best opticians I ever been to top class very friendly staff nita help me to choose my perfect frames she is a amazing lovely lady is sge
Margaret Scrivens14/09/2020
very good doctor very helpfull staff
Michael Unitt28/07/2020
Wonderful service, very professional regarding social distancing, credit to all the Staff. Thanks
Leonids Rudzitis13/03/2020
Best doctor and very friendly staff.
Carol Lambeth27/12/2019
Always helpful, explain everything properly so you understand brilliant service
Dawn Tudor21/09/2019
The staff here are really amazing, Manir the Optician was excellent explaining all of the examinations before he performed them and Nita spent ages with me trying to find my dream frames.
I can highly recommend Vision Care in all aspects of their service
Paul Carter19/07/2019
I recommend wholeheartedly visioncare in Morrisons bilston , I recently purchased a pair of OAKLEY glasses from there and the service I received from NITA was second to none , she was very informative and professional , saying that ALL the staff there are excellent .
100% happy and I would recommend to anyone
Simran k16/07/2019
The customer service was outstandingly top class. A lovely lady, Nita helped me with two sets of glasses. My husband was even impressed by the level of understanding and compassion given to us. Nita spent quality time on us, in order to get me the right frames and lenses. We really can't commend the service enough, and the optician that did the test was thorough too. He explained any questions I had in depth, as also did Nita. She has a lot of expertise knowledge on the products and customer care and interpersonal communication was brilliant.
In all the years Ive had glasses, I've never come across well trained staff, and she goes above and beyond to make sure the customer is happy with their purchase. Thank you very much.

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