Visioncare Direct Opticians

My son had a problem with his eye thought it was conjunctivitis. Spoke to doctors, pharmacy, walk in no one would help. Rang here , receptionist were lovely and so helpful booked appointment same day. Optician was fantastic and sorted my sons eye problem which wasn’t what we thought. Would recommend team. Thank you for your help.

I had a really bad experience with a well known chain of opticians. It was so bad I actually got a full refund. A friend recommended visioncare opticians to me . They are all round excellent . I would recommend them to anyone .

I can’t rate this place enough. Went in today for advice with my son who was complaining of a pain in his eye, they gave him a full examination straight away. Put my mind at rest. They previously have stayed open late to accommodate me for an appointment. Always go above and beyond.

Absolutely amazing great customwr service, were so very kind and accommodating, they also seem quite passionate in what theyre doing left feeling better than i did when i came in.

Thank you to Nita and the team for another job well done. They've been looking after my needs for several years now: the eye tests are thorough and informative; customer service is second to none. Much obliged.

The best opticians I ever been, friendly and professional. Very good customer service. Very definitely recommend. Thank you.

Brilliant service, couldn't have done any more. Friendly staff and quick service. Brought my own frames and they fitted lenses for me and offered me affordable options.

The best opticians I ever been to top class very friendly staff nita help me to choose my perfect frames she is a amazing lovely lady is sge

very good doctor very helpfull staff

Wonderful service, very professional regarding social distancing, credit to all the Staff. Thanks

Best doctor and very friendly staff.

Always helpful, explain everything properly so you understand brilliant service

The staff here are really amazing, Manir the Optician was excellent explaining all of the examinations before he performed them and Nita spent ages with me trying to find my dream frames.
I can highly recommend Vision Care in all aspects of their service

I recommend wholeheartedly visioncare in Morrisons bilston , I recently purchased a pair of OAKLEY glasses from there and the service I received from NITA was second to none , she was very informative and professional , saying that ALL the staff there are excellent .
100% happy and I would recommend to anyone
KIND REGARDS
PAUL CARTER

The customer service was outstandingly top class. A lovely lady, Nita helped me with two sets of glasses. My husband was even impressed by the level of understanding and compassion given to us. Nita spent quality time on us, in order to get me the right frames and lenses. We really can't commend the service enough, and the optician that did the test was thorough too. He explained any questions I had in depth, as also did Nita. She has a lot of expertise knowledge on the products and customer care and interpersonal communication was brilliant.
In all the years Ive had glasses, I've never come across well trained staff, and she goes above and beyond to make sure the customer is happy with their purchase. Thank you very much.

The customer service was outstandingly top class. A lovely lady, Nita helped me with two sets of glasses. My husband was even impressed by the level of understanding and compassion given to us. Nita spent quality time on us, in order to get me the right frames and lenses. We really can't commend the service enough, and the optician that did the test was thorough too. He explained any questions I had in depth, as also did Nita. She has a lot of expertise knowledge on the products and customer care and interpersonal communication was brilliant.
In all the years Ive had glasses, I've never come across well trained staff, and she goes above and beyond to make sure the customer is happy with their purchase. Thank you very much.

The customer service was outstandingly top class. A lovely lady, Nita helped me with two sets of glasses. My husband was even impressed by the level of understanding and compassion given to us. Nita spent quality time on us, in order to get me the right frames and lenses. We really can't commend the service enough, and the optician that did the test was thorough too. He explained any questions I had in depth, as also did Nita. She has a lot of expertise knowledge on the products and customer care and interpersonal communication was brilliant.
In all the years Ive had glasses, I've never come across well trained staff, and she goes above and beyond to make sure the customer is happy with their purchase. Thank you very much.

I’ve had two pairs of glasses from Vision care and an eye test. The eye test was the most thorough I’ve ever had and there are loads of frames to chose from. The manager, Nita was very friendly and helpful. Nothing was too much trouble for her. Highly recommend Visioncare!

My mums optician for a while. Staff are always kind, friendly and thoughtful. Willing always to spend time to discuss any concerns or worries,no matter how complicated or otherwise. This is immensely reassuring and invaluable to my mum. Can't thank them enough.

I have been a customer of visioncare for many years at their Bilston branch, but how fantastic that there is now a branch in finchfield.
It's just amazing. Called in today to collect my glasses, and once again I am so pleased. There is a grand choice and the store is clean,refreshing and welcoming.
The varifocal lens is simply outstanding.
When you visit the store you are always warmly welcomed. It has a family atmosphere.
Nita takes her time with you and you never feel rushed. Her support and advice when choosing my glasses is always second to none.
I always leave leaving simply amazing.
Would highly recommend and will always have no hesitation in returning.
Thanks again for another fantastic purchase.

Absolutely fantastic service here. My daughter had the most detailed eye test in a completey child friendly and relaxed environment. Glasses were chosen with the help of a wonderful lady, expertly fitted and then ready for collection in a week. My child is over the moon the be wearing a trendy pair of free children’s glasses. Highly recommend to everyone.

Excellent Service! The staff are amazing, helpful and really care about the customer, I would highly recommend the Team at Finchfield, the care and knowledge they have for eye care is exceptional.

I have been a customer of visioncare for many years at their Bilston branch, but how fantastic that there is now a branch in finchfield.
It's just amazing. Called in today to collect my glasses, and once again I am so pleased. There is a grand choice and the store is clean,refreshing and welcoming.
The varifocal lens is simply outstanding.
When you visit the store you are always warmly welcomed. It has a family atmosphere.
Nita takes her time with you and you never feel rushed. Her support and advice when choosing my glasses is always second to none.
I always leave leaving simply amazing.
Would highly recommend and will always have no hesitation in returning.
Thanks again for another fantastic purchase.

My children and I had our eyes checked at Visioncare Finchfield. We were all very impressed with the manager, Nita who was very helpful, friendly, efficient and knowledgeable. They use the state of the art equipment which is very impressive for an independent practice. They were very patient with us, especially with the children in finding the right glasses that suited them. We have been to many other Opticians over the years but found Visioncare Finchfield to provide the best quality and service. Highly recommend without hesitation for all the family.

Would definitely recommend this opticians . Eye test very detailed and explained throughout relaxed atmosphere staff very helpful.

I can highly reccomend thier service. Eye test superb. Fully explained. Time given and support while choosing frames. Hence im totally please with my new glasses winderful caring. Friendly approachable staff. Thank you vision care...

Very impressed with their Professionalism and friendly, caring approach. The eye test I had was very thorough and explanations provided throughout. The choice of glasses is very good and they are not pushing to make a sale like other opticians - they care about what is right!
I have no hesitation in recommending them to anyone - 6 stars!! 🙂

I was extremely happy with the service I received from beginning to end. The eye test was the most thorough I have ever had.The choice of frames is excellent. I spent hours with the staff who went through all my choices to pick the best for me. They are very friendly and professional without being pushy. I would recommend to anyone. Thanks

Absolutely brilliant service by Nita, Bilston. She helped me select an amazing pair of glasses. I am really pleased with the exceptionally good customer service at this branch and will be recommending this branch.

Excellent service. Very friendly staff. Excellent value.

Great service, good staff. Very pleased with all

Great service, helped myself and my son.
Friendly staff made us feel welcome.

I have had glasses for many years. The service that I have received here is better than anywhere by far, I am amazed.
Will of course return. My sincere thanks

Super service on all aspects. Staff extremely friendly and knowledgeable. Best optician I have had the pleasure of visiting.
Thank you.

Extremely thorough test and very helpful and pleasant staff

Would definitely recommend this opticians . Eye test very detailed and explained throughout relaxed atmosphere staff very helpful.

Excellent Service, Could not ask for better service, staff fantastic would recommend, don't hesitate if you need service at this place.

Like my wife I was very pleased with my test the opticians told me things I never knew and how to keep my eyes clear. A very good eye test.

The opticians was most curtious very helpful and explained everything to me some information i did not know and gave me very good advice. He also taught me how to clean my eyes properly.

Excellent Service. Very Happy. Appointment at short notice given treatment and products to help my dry eyes great advice. Thank you

I was extremely happy with the service I received from beginning to end. The eye test was the most thorough I have ever had.The choice of frames is excellent. I spent hours with the staff who went through all my choices to pick the best for me. They are very friendly and professional without being pushy. I would recommend to anyone. Thanks

Very impressed with their Professionalism and friendly, caring approach. The eye test I had was very thorough and explanations provided throughout. The choice of glasses is very good and they are not pushing to make a sale like other opticians - they care about what is right!
I have no hesitation in recommending them to anyone - 6 stars!! 🙂

I can highly reccomend thier service. Eye test superb. Fully explained. Time given and support while choosing frames. Hence im totally please with my new glasses winderful caring. Friendly approachable staff. Thank you vision care.....

My wife used one of the large chains for many years and felt dissatisfied with her level of treatment during that time. Her sister recommended Visioncare, and she was pleasantly surprised by the personal care she received. The optician was most informative and went through every detail of her eye test, and Nita advised on styles to suit, and even though she was a bit dubious, she was very happy with the result. Jo was also very helpful in fitting her new glasses. Nothing is too much trouble for them and we highly recommend them.

When choosing a new pair of glasses it was a pleasure to choose from such a large range of fashionable frames .
The service was extremely customer focused by all the staff highly recommend this opticians .

Excellent service and thanks to the optician I saw I've got my iritis recognised and being treated now.. Can't think them enough..

I recommend this optician service. Nelesh Mistry is an excellent optician. He is very mild mannered and his thorough in his practice. I was very pleased with my eye test and my glasses. Thank you

Highly Satisfied Customer. Recently I have had an eye test at this opticians, on the 13th Novevember. I collected my reading glasses four days later, which I am very impressed with. The eye test was very thorough, carried out by a very professional member of your staff.

Patient & thorough eye test by knowledgeable optometrist. I looked at the reviews when looking for an optician and glad I tried this one. My Optometrist was very patient and very thorough in his examination of my eyes. My vision is distorted, the Amsler test revealed a serious problem with both eyes which led them to write an urgent referral to New Cross Hospital. I highly recommend this Optometrist, who is thorough, knowledgeable, genuinely interested in his subject and is at the top of their game.

One word to describe "fantastic " have just collected my first varifocals and how
brilliant !! Love them. Nita is lovely in fact the whole team are. Willing to spend as much time with you as you need. Will definitely be returning in the future. Couldn't recommend them enough. Wonderful experience. Thank you for all your support and reassurance. The varifocals are as you said they would be.... BRILLIANT.

Excellent. Have returned to visioncaredirect after receiving a poor service from elsewhere. My service received has been excellent. From the eye examination right through to choosing my glasses to purchasing them what a lovely bunch of staff. So helpful and pleasent. Choosing glasses is a hard task but I was happy with every minute spent here. You are made to feel part of a happy family. Thank you for all you hear felt support. I will definitely be returning.

Absolutely brilliant service by Nita, Bilston. She helped me select an amazing pair of glasses. I am really pleased with the exceptionally good customer service at this branch and will be recommending this branch.